The easiest way to handle everyday administrative tasks
GDSI’s Service Desk is a complete solution to handle everyday iManage administrative tasks for users, on behalf of an NRTADMIN account.
Service Desk for iManage
Service Desk for iManage allows users who want to perform key document management tasks such as moving documents between Workspaces, setting security for multiple documents, and adding folders to Workspaces to do so without requiring NRTADMIN group access. This enables greater flexibility and efficiency in managing content without elevated permissions.
System Requirements
- Windows IIS 2019, 2022
- SQL Server 2019, 2022
- iManage on-premises 10.4.8 or newer, iManage.Work, and CloudiManage
Features + Benefits
Move documents between folders and Workspaces
Add Folders and Tabs to Workspaces
Set Document, Folder, and Workspace Profile in bulk
View timeline information of many documents in the same list
Refile from the Workspace or Folder level
Delete Workspaces, Folders, and Documents in bulk
Get the most out of iManage with GDSI
Check out our other iManage solutions for users
WSToolkit
Automate the process of creating workspaces to better coincide with your matters or projects based on a template within your iManage database.
DMSync
Sync and access your iManage profile metadata to create SQL reports, use custom applications, and analyze content.